Portfolio evaluation and property purchasing assistance
For the majority of our landlords, buying investment property was a risk, weighed against the potential for financial freedom in future. They are not property experts, and are often overwhelmed by the conflicting advice that is rife within the property sector. Worse still are those who have come to us from other agencies after spending up to ten years with a stagnant portfolio, wondering why their properties were becoming harder to rent and they were not receiving the financial yields they had been lured in with.
We work with mortgage advisors, financial planners and professional property-sourcers as well as going with you to view new potential purchases to ensure there are no more empty promises and no more empty properties. With us, whether you have 1 or 100 properties, you can be confident you have made the best decision for your circumstances, risk aversion and personal financial goals.
Service levels to suit you
We offer a personalised service to suit you, and appreciate that due to personal circumstances, investment goals and mortgage clauses, each landlord will have different priorities and requests so please talk to us about your specifics. Our general service levels are as follows but we are flexible on personalisation and additional requirements:
Rent protection
As all tenants are thoroughly referenced, we can arrange rent protection insurance for you to provide additional peace of mind.
Additionally, unless requested otherwise we would
- Register the deposit with the DPS
- Arrange a Gas Safety Certificate and Energy Performance Certificate if not already held
- Arrange an inventory prior to move in
Property consultancy
Whether you're renovating your HMO or buying your first studio flat, we're happy to offer advice and share our property expertise so that you can be confident you're doing the right thing for your investment.
Finding a tenant
All levels of service from us include:
- Visiting your property and advising on rental expectations,
- Taking high quality photos, floorplans and videos as appropriate
- Advertising on a variety of platforms as applicable to your target audience
- Arranging viewings
- Referencing suitable applicants
- Arranging contracts and other paperwork
- Collecting funds and handing over keys.
Rent protection
As all tenants are thoroughly referenced, we can arrange rent protection insurance for you to provide additional peace of mind.
Property consultancy
Whether you're renovating your HMO or buying your first studio flat, we're happy to offer advice and share our property expertise so that you can be confident you're doing the right thing for your investment.
For managed properties
Maintenance - Many landlords have preferred contractors, and whilst some would rather give us a green light below a price threshold, others would like to be involved in every maintenance decision. Either way, we have a team of dedicated contractors available to help with any issue, big or small.
Rent - Unlike most agencies, we reconcile the bank account and make rent payments every single day, so as soon as your tenant has paid us, we will ensure funds are passed on. Similarly, this means that if payment is late, you are notified immediately and able to proactively decide on the next step.
Utilities - We make every effort to notify all utilities that tenants have moved in. We often refer tenants to services such as Look After My Bills to make this process easier for them and us, and can either settle any remaining account balances on your behalf and deduct from the rent, or pass these on to you directly for resolution.
Inspections and renewals - as standard, we inspect all fully managed properties once a quarter, sending property reports across to you with any changes or potential issues highlighted. Additionally, we take this as an opportunity to ensure tenants are happy in the property, and to proactively broach the subject of tenancy renewals, to avoid any uncertainty or get the property back on the market as soon as possible. Within the past twelve months we have maintained a renewal rate of over 90% on our fully managed properties.
Rent protection
As all tenants are thoroughly referenced, we can arrange rent protection insurance for you to provide additional peace of mind.
Property consultancy
Whether you're renovating your HMO or buying your first studio flat, we're happy to offer advice and share our property expertise so that you can be confident you're doing the right thing for your investment.
Block Management - single ownership
From weekly fire alarm inspections and keeping the communal gardens looking nice, to liaising with the council on planning applications, we're here for all of your block management needs.
Eviction services
Working in conjunction with local property experts and solicitors, we are happy to offer our help with eviction proceedings or handle the process for you.
Please call us with your specific circumstances so we can discuss the best way forward.